Woony

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Unified Voice and Chat

Woony is a communication solution that unifies chats and voice calls. It enables internet users to communicate directly from a web browser with a support agent without the need for a phone. You can move freely between voice calls and chats, all in the same session. Based on browse data and cart value, support agents can choose to prioritize between visitors.

Although Woony also supports chat, it is the voice feature that sets it above the rest.

All calls are free – worldwide, and no phone numbers are needed.

Woony main features

Start your 30-day free trial by signing up here:

Entry plan
Entry
19 EUR/user

Chat

Max websites: 1

Max team size: 5

Visitor info

Widget customization

Smart Widget presentation

Canned messages

Notes

Tags

Archive

Chat transcript export

Notifications

Smart welcome popup

Security roles (Owner, Admin and Agent)

Support

Growth
39 EUR/user

Voice and Chat

Max websites: Unlimited

Max team size: Unlimited

Visitor info

Widget customization

Smart Widget presentation

Canned messages

Notes

Tags

Archive

Chat transcript export

Notifications

Smart welcome popup

Security roles (Owner, Admin and Agent)

Support

Multi-chat mode

Call screening and priority

Activity view

Real-time Analytics

Browse info

Salesforce CRM integration

PRO
59 EUR/user

Voice & Chat

Max websites: Unlimited

Max team size: Unlimited

Visitor info

Widget customization

Smart Widget presentation

Canned messages

Notes

Tags

Archive

Chat transcript export

Notifications

Smart welcome popup

Security roles (Owner, Admin and Agent)

Support

Multi-chat mode

Call screening and priority

Activity view

Real-time Analytics

Browse info

Salesforce CRM integration

eCommerce tracking

Agent Groups

Skill-based Routing

All prices above are per month and user and to be paid in advance. A 30 day trial period is included in the Entry Plan. Subscriptions can be terminated anytime without additional costs.

Payments

After the initial trial period, and you decide to continue using Woony, we will send you an invoice with payment instructions.