Unified Voice and Chat
Woony is a communication solution that unifies chats and voice calls. It enables internet users to communicate directly from a web browser with a support agent without the need for a phone. You can move freely between voice calls and chats, all in the same session. Based on browse data and cart value, support agents can choose to prioritize between visitors.
Although Woony also supports chat, it is the voice feature that sets it above the rest.
All calls are free – worldwide, and no phone numbers are needed.
Start your 30-day free trial by signing up here:
Entry
from 19 EUR 4.7 EUR/mo
You save 171 EUR (first year)
Max websites: 1
Max team size: 2*
Unlimited chats
Unlimited tickets
100 calls/mo*
Visitor info
Widget customization
Smart Widget presentation
Canned messages
Notes
Tags
Archive
Chat transcript export
Notifications
Smart welcome popup
Security roles (Owner, Admin and Agent)
Support
Growth
from 29 EUR 5.8 EUR/mo
You save 278 EUR (first year)
Max websites: Unlimited
Max team size: 5*
Unlimited chats
Unlimited tickets
500 calls/mo*
Visitor info
Widget customization
Smart Widget presentation
Canned messages
Notes
Tags
Archive
Chat transcript export
Notifications
Smart welcome popup
Security roles (Owner, Admin and Agent)
Support
Multi-chat mode
Call screening and priority
Activity view
Real-time Analytics
Browse info
Salesforce CRM integration
PRO
from 69 EUR 6.9 EUR/mo
You save 745 EUR (first year)
Max websites: Unlimited
Max team size: 10*
Unlimited chats
Unlimited tickets
Unlimited calls
Visitor info
Widget customization
Smart Widget presentation
Canned messages
Notes
Tags
Archive
Chat transcript export
Notifications
Smart welcome popup
Security roles (Owner, Admin and Agent)
Support
Multi-chat mode
Call screening and priority
Activity view
Real-time Analytics
Browse info
Salesforce CRM integration
eCommerce tracking
Agent Groups
Skill-based Routing
All prices above are per month and user and to be paid in advance. A 30 day trial period is included in the Entry Plan. Subscriptions can be terminated anytime without additional costs.
Payments
After the initial trial period, and you decide to continue using Woony, we will send you an invoice with payment instructions.